Network Engineer Job Description & Requirement

Job Description

 

·         Support implementation of network infrastructure;

·         Monitor network performance, capacity and availability;

·         Identify, diagnose and resolve network problems,

·         Assist in preparation of proposals and solutions;

·         Create and maintain documentation for all implemented networks and service calls;

·         Provide customer support services as and when required;

·         Follow escalation process and work hand in hand with field technical team;

·         Document trouble resolutions via trouble ticket system;

·         24x7 work on shift rotation;

·         Other duties as assigned;

·         Senior position is available too

 

Requirements

 

·         Degree in Computer Science / Electrical / Electronics / Communications

·         Knowledge in Network concepts, server computing, telecom technologies, understanding of TCP/IP and QoS in the LAN, WAN and WLAN

·         Has understanding of LAN (Layer 2) and WAN (Layer 3) networking protocols and technologies, including switching, routing and security

·         AT least 2 years of working experience in NOC environment

·         Speak and write good English and Bahasa Malaysia preferably someone who can speak Mandarin or Tamil

·         CCNA, CCNP certification is a plus